RewardXpress

Privacy Policy

Effective Date: 20 August 2024

1. Introduction

Welcome to RewardXpress! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application ("App").

2. Information We Collect

We collect the following types of information:

Personal Information: Full name, email address, phone number, and optional referral code provided during sign-up.
Usage Information: Information about how you use the App, including interactions, clicks, and preferences.
Device Information: Information about your device, such as IP address, device ID, and operating system.

3. How We Use Your Information

We use your information to:

Provide and improve the App.
Personalize your experience and show relevant content.
Communicate with you, including sending notifications and updates.
Ensure the security and integrity of the App.

4. Survey Serving Technology

This app uses Pollfish SDK. Pollfish is an online survey platform through which anyone may conduct surveys. Pollfish collaborates with publishers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them.

When a user connects to this app, a specific set of user's device data (including Advertising ID, Device ID, other available electronic identifiers, and further response metadata) is automatically sent via our app to Pollfish servers in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully the Pollfish respondent terms located at https://www.pollfish.com/terms/respondent.

These data will be associated with your answers to the questionnaires whenever Pollfish sends such questionnaires to eligible users. Pollfish may share such data with third parties, clients, and business partners for commercial purposes.

By downloading the application, you accept this privacy policy document, and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by visiting the following link: https://www.pollfish.com/respondent/opt-out. We once more invite you to check the Pollfish respondent's terms of use if you wish to have a more detailed view of the way Pollfish works and with whom Pollfish may further share your data.

5. GDPR Compliance

If you are located in the European Union (EU), the following provisions apply:

5.1 Lawful Basis for Processing

We process your personal information based on one or more of the following legal bases:

Your consent.
Performance of a contract.
Compliance with legal obligations.
Our legitimate interests, provided they do not override your rights.

5.2 Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data.
Restrict or object to our processing of your data.
Request the transfer of your data to another service provider.
Withdraw your consent at any time.

To exercise these rights, please contact us at support@RewardXpress.net.

6. COPPA Compliance

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@RewardXpress.net, and we will take steps to delete such information from our systems.

7. Sharing Your Information

We may share your information with third parties in the following situations:

With service providers who assist us in operating the App.
If required by law or in response to legal requests.
In connection with a merger, acquisition, or sale of assets.

8. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this page. Your continued use of the App after any changes indicates your acceptance of the new Privacy Policy.